By accessing or using our website (the “Site”), you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using this website. 

 

1. Use of the Website 

By using this website, you confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. You agree to use the website only for lawful purposes and in accordance with these Terms. 

 

2. Services Offered 

Al Mulla Travels and Tourism provides travel related services including (but not limited to): 

• Holiday packages 
• Flight and hotel bookings 
• Visa assistance 
• Medical tourism arrangements 
• Corporate travel solutions 

All bookings are subject to availability and confirmation at the time of request. 

 

3. Pricing and Payments 

• All rates displayed are subject to change without prior notice and are based on availability at the time of booking. 
• We reserve the right to revise rates in case of currency fluctuations, increase in government taxes, or changes in third party supplier charges. 
• Payments must be made in accordance with the terms outlined in your booking confirmation. 
• Any refunds, cancellations, or amendments are subject to supplier specific policies and applicable service fees. 

4. Booking and Confirmation 

• Bookings will only be processed upon receipt of full payment or an agreed deposit. 
• Confirmation of bookings will be provided via email or WhatsApp once the reservation is successfully processed. 
• It is the customer’s responsibility to review all booking details and notify us of any discrepancies immediately. 

5. Visas, Passports, and Travel Requirements 

• Clients are solely responsible for ensuring they possess a valid passport and have secured all necessary visas and entry permits. 
• Al Mulla Travels and Tourism does not guarantee visa approvals and will not be held responsible for any delays, rejections, or issues related to travel documents. 

6. Cancellations and Refunds 

• Cancellation policies vary depending on the type of service booked (e.g., airline, hotel, tour operator). 
• Refunds, if applicable, will be processed within a reasonable period and are subject to administrative and supplier charges. 
• No-shows or last-minute cancellations may result in full forfeiture of the amount paid. 

7. Limitation of Liability 

• While we strive to provide accurate and up-to-date information, Al Mulla Travels and Tourism will not be liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of the website or reliance on its content. 
• We are not responsible for service interruptions, errors, or delays caused by third parties or force majeure events. 

8. Intellectual Property 

All content, design, text, graphics, logos, icons, and software on the Site are the property of Al Mulla Travels and Tourism or its licensors and are protected by applicable intellectual property laws. Unauthorized use is strictly prohibited. 

 

9. Third-Party Links 

The Site may contain links to third-party websites or services. These links are provided for your convenience only. We do not control, endorse, or take responsibility for the content or practices of any third-party sites. 

 

10. Privacy Policy 

By using the Site, you also agree to our Privacy Policy, which governs how we collect, use, and protect your personal data. 

 

11. Changes to Terms 

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the Site constitutes your acceptance of the revised Terms. 

 

12. Governing Law and Jurisdiction 

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the Dubai courts. 

 

13. Contact Information 

If you have any questions regarding these Terms, please contact: 

Al Mulla Travels and Tourism LLC 
Dubai, United Arab Emirates 
Email: [email protected]  
Phone: +971 50 834 8305